Archive for 1998

PS&C – Service, Support & Training

     

     

New Manila Distributor

 

Power Systems & Controls is pleased to announce that Remax International, under Power Division, (Manila, Philippines) has been appointed full servicing distributor status for the Asian Pacific region. The expanded Remax/PS&C 10 year relationship will bring the same level of Field Service and support to our customers abroad as those in the United States.

During a recent visit to the Philippines by John Comstock, Vice President, and Wayne Chalkley, Director of Special Projects, all the needed work was completed to qualify the Remax organization as a servicing distributor. Remax will maintain full parts warehousing and a technical support center with factory trained technical personnel to support all PS&C Products in the Asian Pacific. John Comstock said “The professionalism and attention to detail needed to deliver the quality of service is evident in the people and facilities I have seen here.  I was extremely pleased with the warm reception I received and the obvious trust our customers have in the Remax organization”.

PS&C has found that electrical power quality in the Asian Pacific is just as large of an issue as it is in the United States. Remax, like PS&C, comes from a background in computers and computer support.  Our companies understand the need for reliable, high quality electrical power. We feel that rotary Power Conditioning systems can meet the everyday challenges we found during our visit to the Philippines. The solutions range from complete UPS systems to Synchronous Condensers for Power Factor Correction.

The major challenge we see is to help our customers understand that the systems they use today have different electrical needs than the systems used in the past.  Today we see the same problems in high rise buildings and in the semi-conductor plant. These problems are not unique to the Philippines. We see these same issues in the U.S. and countries all over the world. Our work with electric companies in the U.S. has given PS&C the knowledge to solve issues that were once thought to be the power company’s problem. We feel that Remax and PS&C can help companies in the Philippines solve their problems in timely and cost effective ways.

Power Systems & Controls has a state of the art production and test facility located in Richmond, VA allowing for easy access to Washington, DC and the east coast. PS&C has the unique ability to support both static (solid-state) and rotary (motor generator) UPS, frequency converter, and power conditioning requirements as we are one of the few companies in the world that manufactures both types of technology. Power Systems & Controls is an employee owned company and has a long history of successfully supporting mission critical applications across the world.

About PS&C

Power Systems & Controls is a world leader in power quality and power protection technology, building systems for mission critical applications world-wide. Clients include many of the world’s leading research and test laboratories, rail and sea mass transit, advanced manufacturing, and data centers. The company was founded in 1965 by CAT. Today the company is headquartered in Richmond, VA and supports the USG and DOD, Fortune 500, and many other international organizations on a wide range of applications. We don’t just solve power problems; we engineer power solutions.

Keeping In Touch Around the World

 

As PS&C’s products are being installed worldwide, there is a need to provide a high level of quality Service to all sites. PS&C offers a service which allows it to monitor the status of its UPS products wherever they are installed. This service is referred to as our SCADA system (System Control And Data Acquisition). The SCADA system consists of an on-site desktop computer that uses PS&C custom software to acquire all voltages, currents, power, and status information from the Uninterruptible Power Supply PLC.

This data is present in all PS&C Products. It is used to make the decisions necessary to insure that protected power is provided to the user’s critical load. The SCADA software acquires this system data via a serial link from the PLC. Both RS-232 and RS-422/485 serial links are available to allow the desktop computer to be separated from the PLC by a few feet or several thousand feet, allowing the maximum flexibility for locating the desktop computer. The data gathered by the SCADA computer is monitored by computers at PS&C via a direct dial-in modem. The data monitoring process is non-intrusive, and the acquisition of this data and status information is totally transparent to the operation of the UPS. The gathering of this data allows PS&C to establish trends which will allow for proper scheduling of preventative maintenance. In the event a UPS should experience fault, the SCADA becomes a powerful troubleshooting tool.

When a fault occurs, the SCADA software takes multiple “snapshots” of all system data before, during, and after fault event. The fault history allows the technician to diagnose the problem remotely. If a visit to the site is necessary, the Field Service technician is much better equipped to quickly solve the problem as a result of having reviewed the fault history stored in the SCADA computer. PS&C’s SCADA software is a powerful tool to improve the quality of its service to all its UPS users.

Power Systems & Controls has a state of the art production and test facility located in Richmond, VA allowing for easy access to Washington, DC and the east coast. PS&C has the unique ability to support both static (solid-state) and rotary (motor generator) UPS, frequency converter, and power conditioning requirements as we are one of the few companies in the world that manufactures both types of technology. Power Systems & Controls is an employee owned company and has a long history of successfully supporting mission critical applications across the world.

About PS&C

Power Systems & Controls is a world leader in power quality and power protection technology, building systems for mission critical applications world-wide. Clients include many of the world’s leading research and test laboratories, rail and sea mass transit, advanced manufacturing, and data centers. The company was founded in 1965 by CAT. Today the company is headquartered in Richmond, VA and supports the USG and DOD, Fortune 500, and many other international organizations on a wide range of applications. We don’t just solve power problems; we engineer power solutions.

PS&C Rotary Frequency Converter

 

Due to the increased demand for 60Hz to 50Hz and 50Hz to 60Hz Frequency Conversion, PS&C is in the process of standardizing our Series RFC product line which will offer two different technologies. The first Rotary Frequency Converter model utilizes an induction motor and synchronous generator combination. They are belt connected and will convert frequency to a tolerance of +/- 2 Hz. The second offering will use both a synchronous motor and a synchronous generator. Frequency Conversion is accomplished by 10 and 12 pole combinations @ 600 RPM and the frequency tolerance here is +/- 0 Hz (Exact Output).

The synchronous motor machine and its exact Frequency Conversion is intended for applications where very precise tolerances must be maintained in both voltage and frequency. The induction motor Series RFC is suitable for applications where minor variations in frequency are permitted. These include industrial systems containing motors or variable speed drives as part of their load. Please contact PS&C and let us help decide which Rotary Frequency Converter is best for your application!

Power Systems & Controls has a state of the art production and test facility located in Richmond, VA allowing for easy access to Washington, DC and the east coast. PS&C has the unique ability to support both static (solid-state) and rotary (motor generator) UPS, frequency converter, and power conditioning requirements as we are one of the few companies in the world that manufactures both types of technology. Power Systems & Controls is an employee owned company and has a long history of successfully supporting mission critical applications across the world. PS&C – The Power Is On!

About PS&C

Power Systems & Controls is a world leader in power quality and power protection technology, building systems for mission critical applications world-wide. Clients include many of the world’s leading research and test laboratories, rail and sea mass transit, advanced manufacturing, and data centers. The company was founded in 1965 by CAT. Today the company is headquartered in Richmond, VA and supports the USG and DOD, Fortune 500, and many other international organizations on a wide range of applications. We don’t just solve power problems; we engineer power solutions.