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Full Service Maintenance of your critical power system provides you with factory service and repair of all critical power components (excluding battery) for the contract period. Should any component fail it will be replaced at no additional charge to you. Emergency service is provided 24 hours per day, 7 days per week at no additional charge. Scheduled repairs will be made during normal business hours. No additional charges for travel, parts or shipping will accrue. As a part of the FSM program, PM services are also included. The goal is to provide you factory service to assure reliability at a fixed cost. Some simple exclusions do apply, call PS&C for details. FSM contract periods are available on a contract basis for as long as the equipment is in service. Pricing for FSM will be reviewed every three years and will remain firm during the period of coverage. Contract periods as short as one year are available.
Power Systems & Controls provides technical support through our service hot line 7 days a week, 24 hours a day. We guarantee that you will reach one of our engineers or a trained technician when you call. If the problem can not be handled directly over the phone, we will either dispatch a contract service representative in your area or send someone directly from our technical support center in Richmond, Virginia USA.MAINTENANCE PROGRAMS
Full Service Maintenance: